Privacy Policy

Last Updated 24/09/2025

1. Who We Are & Contact Information

Welcome to TravelAngles.in (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains: what information we collect, how we use and share it, your rights regarding your data, and how we protect it. By using our website, booking with us, or otherwise engaging our services, you agree to the collection and use of information in accordance with this Policy.

Name: TravelAngles / TravelAngles.in
Address: Near Post Office, Basistha Chariali, Kundil Nagar, Guwahati, Assam 781029
Email: contact@travelangles.in
Phone: +91 84729 95366 +91 86382-89741

If you have any questions or requests regarding your privacy, please contact us at the above email or postal address.

2. What Information We Collect

We may collect and process the following categories of personal data:

Type of Data Examples Collected From
Identity Data Name, date of birth, gender You, when booking or signing up
Contact Data Email address, postal address, telephone number You, or your travel companions
Travel & Booking Data Travel itinerary, hotel bookings, flight details, passport/visa data You, travel documents, third-party service providers (with your consent)
Payment Data Payment card details, billing address, transaction records You or payment gateway providers
Usage Data / Technical Data IP address, browser type, device identifiers, access/log data, cookies Automatically when you use our website or app
Communications Data Records of your correspondence, feedback, support requests You

We only collect data that is necessary for the purposes described here.

3. How We Use Your Information

We use your personal data for the following purposes:

    1. To provide our travel service

      • Processing your bookings, travel packages, accommodations, and arrangements

      • Issuing tickets, vouchers, confirmations

    2. Customer support & communication

      • Respond to your inquiries, requests or complaints

      • Provide updates, changes, alerts, notifications

    3. Payments & fraud prevention

      • Process payment transactions

      • Detect and prevent fraudulent or unauthorized activity

    4. Personalization & improvement

      • Suggest offers, destinations, deals tailored to you

      • Improve our website, services, and user experience

    5. Legal compliance & protection

      • Comply with legal obligations (e.g. tourism regulations, tax, audits)

      • Enforce our terms and protect our rights

    6. Marketing & promotional communications (only if you opt in)

      • Send you promotional emails, offers, newsletters, surveys

      • Allow you to unsubscribe at any time

4. Legal Basis for Processing (As Applicable)

Where applicable (e.g. under GDPR or similar regimes), we rely on one or more of the following legal bases:

  • Contractual necessity: to fulfill your booking or travel contract
  • Consent: where you have expressly consented (e.g. marketing communications)
  • Legitimate interests: for business development, fraud prevention, improving services
  • Legal obligation: compliance with laws, regulations, governmental requests
5. Sharing & Disclosing Your Data

We may share your personal data with:

  • Service providers & partners (hotels, airlines, transport companies, local guides, visa agencies)

  • Payment gateways / financial institutions for processing payments

  • Legal & regulatory authorities when required by law or legitimacy

  • Third parties in business transactions (mergers, acquisitions, reorganizations)

  • Analytics & marketing providers (if you consent)

We will not sell or rent your personal information to unrelated third parties.

6. Cookies & Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to:

  • Understand and analyze how you use our site

  • Remember your preferences

  • Improve functionality

  • Serve relevant marketing content

  • You may disable cookies in your browser settings. However, doing so may affect your ability to use certain features of our site.
7. Data Retention

We will retain your personal data only as long as needed to fulfill the purposes for which it was collected, or as required by law. After that, we will securely delete or anonymize it.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • Right to access your personal data

  • Right to correct / update inaccurate data

  • Right to erase / request deletion (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent (for processing based on consent)

  • Right to lodge a complaint with a data protection authority

To exercise these rights, contact us via the contact details above.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Examples include encryption, access controls, secure storage systems.

However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use best practices to minimize risks.

10. Cross-Border Transfers

If your data is transferred to or stored in countries outside your home country (for instance, servers in other jurisdictions), we ensure that adequate safeguards are in place (e.g. standard contractual clauses, privacy frameworks).

11. Children & Minors

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal data from minors. If we learn that we have collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time (for example, to reflect new legal requirements or business changes). The “Last updated” date will be revised accordingly.

We will notify you through our website or via email if there are significant changes affecting your rights or how we handle your data.

13. Contact Us

If you have any questions, or wish to exercise any data privacy rights, please contact:

TravelAngles / TravelAngles.in
Address: Guwahati, Assam, India
Email: [Your official contact email]
Phone: [Your contact number]

Thank you for trusting TravelAngles with your travel plans. Your privacy matters to us.